# What is ShardSpace? ShardSpace is your Radix Ecosystem Portfolio Manager. Bringing the power of the Radix wallet to the desktop. **Welcome to ShardSpace: A Radix Ecosystem Portfolio Manager** In the rapidly evolving world of finance, the need for a reliable and secure platform to manage your digital assets has become more crucial than ever. Introducing ShardSpace, your one-stop solution to access the Radix ecosystem of assets and services. Whether you are a seasoned investor or just starting your journey in the world of decentralized finance, ShardSpace provides you with the tools and confidence to navigate the Radix landscape with ease. **The Rise of Digital Assets: A New Era of Finance** Digital assets have disrupted traditional financial systems, offering a decentralized and borderless alternative to conventional currencies. In the last decade, we've witnessed the remarkable rise of digital assets like Bitcoin, Ethereum, and an array of altcoins, each with its unique use cases and potential for growth. Radix delivers the next generation of digital asset infrastructure with a user-friendly platform to manage and interact with Radix native assets effectively. **Introducing ShardSpace: Unleash the Power of the Radix Ecosystem** ShardSpace was born out of a passion for making Radix asset management accessible to everyone while prioritizing the utmost security and convenience. Our platform offers a wide array of features designed to enhance your Radix experience: 1. **Safe and Seamless Asset Management:** ShardSpace leverages Radix's state-of-the-art security measures to safeguard your Radix assets against unauthorized access and potential threats. With ShardSpace, you can easily buy, swap, send and stake your digital assets from the convenience of a single dashboard. 2. **Effortless Swapping of Radix Network Tokens**: Diversifying your portfolio is essential for leveraging the full benefit of the Radix ecosystem. Our platform allows you to effortlessly swap one Radix native asset for another, giving you the flexibility to quickly access many of the dApps and services built on Radix. 3. **Unlock the Power of Liquid Staking**: Take full advantage of Liquid Staking by participating in either traditional Validator Staking or Stake Pool opportunities. Staking allows you to earn rewards by holding and securing the network, all while maintaining complete control over your assets. **Security is Our Priority** At ShardSpace, we understand that self-custody of your digital assets is of paramount importance. Our platform leverages the robust security measures of the Radix's asset management stack and Radix Wallet. You are in complete control and your assets never leave your wallet. **User-Friendly Interface** We believe that digital asset management should be accessible to all users, regardless of their technical expertise. Our intuitive interface makes it easy for beginners and experts alike to navigate the platform seamlessly. **Join the ShardSpace Community Today** Are you ready to take control of your Radix asset portfolio? Join the growing community of Radix enthusiasts at ShardSpace. Our mission is to empower you to make smart decisions in the world of cryptocurrencies and take advantage of the vast potential it offers. {% embed url="" %} *Disclaimer: Digital Asset investments carry inherent risks, and past performance does not guarantee future results. Please conduct thorough research and consider your risk tolerance before making any investment decisions. ShardSpace does not provide financial advice and is solely a platform for managing digital assets.* # Key Features We bring together all the key features that the most ambitious Radix user needs to make it easy for them to manage their portfolio and make critical decisions. ## Portfolio Management View, Move, Trade, and Stake your assets from our easy-to-use portfolio manager. Managing your Radix network assets has never been easier. Whether you want to send tokens, NFT collections, LP tokens or Badges, you can easily move them between your own accounts or to other accounts in the ecosystem. Add or remove XRD stake to any of the Validators accepting stake and then easily unstake and
## ShardSpace is also a DEX Effortless Token Swapping: ShardSpace allows users to seamlessly swap between different Radix ecosystem tokens, providing swift access to various dApps and services within the Radix ecosystem. ### Limit Orders with AlphaDex Easily execute Limit Orders through our partners AlphaDex

Alphadex Logo

AlphaDEX is a scalable and efficient decentralized order book exchange platform on the Radix network. It provides a central order book and matching engine that can be seamlessly integrated into a wide variety of applications, whether it is a simple swap widget or a sophisticated trading platform. ### Place Market Orders through Astrolescent
Astrolescent aggregates all liquidity from the top DEXes on Radix to offer you the best deal and lowest price impact. Astrolescent is a decentralized exchange aggregator. It aggregates all liquidity from the top DEXes on Radix and automatically creates the route that gets you the most token in return. The algorithm takes into account the amount of liquidity, the fees, and the transaction cost. It even applies the discounts you may get when trading on our supported DEXes directly. ## Staking Tools and Metrics Stake, unstake, claim and manage your Liquid Stake Units (LSU's) with ease. If your LSU's have been added to exchanges then you will also be able to trade them directly through AlphaDex or Astrolescent. When our Network Explorer tools go live we will have all the relevant Validator metrics to help you make informed decisions on who to stake to for maximum benefit to you and the security of the network. ## Developer Tools Creating a token on the Radix has never been easier. Whether it's a simple badge or an infinite supply of your own brand token, ShardSpace has an easy to use token creator. Either use the Simple option with the standard features or use the Advanced option for more flexibility and control of its behaviour.\ Then once you have created your token you can use our Airdrop tool to easily send tokens to your supporters. # The Team Meet the team ### Andrew (avaunt) Founder
Andrew is the founder of ShardSpace and an OG Radix Node Runner. Andrew started his journey into the Radix ecosystem when he was investigating networks he could join as a validator node runner and applied for the Olympia Betanet validator programme in 2020. From there he quickly fell down the Radix rabbit hole and hasn't looked back. He built the original Radix Dashboard and joined the Radix Ambassador programme in 2022. He is passionate about customer experience and believes Radix is one of only a few platforms that has the potential to bridge the gap between the traditional Web2 user experiences and the transformative benefits of Web3 digital asset management. ### Ascabek
Full-stack Developer Askarbek is a Fullstack developer who focuses on building easy-to-use and responsive UI/UX. ### Baq Full-stack Developer
Started coding since age 13. Full stack Web developer, passionate about functional programming. ### Abhi Front-end developer # About ShardSpace The Inception of ShardSpace and Journey to Radix ### The Inception of ShardSpace and Journey to Radix Andrew, the founder of ShardSpace, comes from a background in IT infrastructure project management in the Banking and Finance sector. His move into the Web3 space was inspired by a belief that digital assets could democratize financial services while reducing costs. His deep-rooted belief in the transformative potential of blockchain technologies led him to the Radix ecosystem. His technical experience and focus on the democratization of financial services make him uniquely suited to lead the project. #### Forming the Team and The Journey Andrew initially became involved in the Radix ecosystem as a Node Runner. His technical background in IT infrastructure made him an enthusiastic participant in the Radix network. Over time, he envisioned the creation of ShardSpace to provide a more user-friendly interface for asset management on Radix. As his vision for ShardSpace crystallized, Andrew brought together a team with diverse experience in IT and Web3 to fulfill a shared mission: to enhance the user experience within the Radix ecosystem. #### Inception and Initial Vision The early focus of the team was on a tool called the Radix Dashboard, which offered data and statistics for validators. However, the team soon realized the need for a more comprehensive tool. That was the initial seed for ShardSpace—a unified platform designed to aggregate access to various dApps and services to streamline user experience within the Radix ecosystem. #### Why Radix? The decision to build on Radix as opposed to other blockchains was based on several factors, including Radix’s focus on user experience. The team found Radix’s user-centric design philosophy in alignment with their own, and they were especially drawn to unique features like Native Assets and the Transaction Manifest. Radix's technology offered specific advantages, facilitating the development of a more user-friendly platform. #### Technological Synergy with Radix Radix's tech stack provided essential tools for ShardSpace’s development, such as the dApp Toolkit and the Transaction Manifest. The latter allowed for what would have been quite complex to be built through simple front-end code, reducing the need for specialized smart contract expertise. These features gave ShardSpace a head start in fulfilling its mission to simplify asset management in the Radix ecosystem. #### Unique Positioning While several asset management platforms exist in the blockchain space, including those on Ethereum, ShardSpace aims to differentiate itself by focusing on the Radix ecosystem. The team believes that Radix’s unique technological advantages offer an opportunity to provide a level of convenience and control that may not be available on other platforms.

# Roadmap Our short term product development roadmap ## November 2023 - Babylon MVP Launch Launch our MVP on the Babylon Mainnet. Core features will include * Send assets between accounts * Stake $XRD * Swap assets using either AlphaDex or Astrolescent exchanges * Mint native tokens * Token Manager * Create your own Badges * Airdrop tool * Add transactions to a Shopping cart for submitting later * Quick move of assets between accounts * Integration with XRD.domains * View your transaction history * Light and Dark modes * Buy XRD ## Q3 2023 ### Subscription service and fees * We will be implementing a subscription service for accessing the core features * There will also be a transaction fee for some of the more advanced features ## Q1 2024 ### Ecosystem Insights Delve in to the dApps and services being hosted on the Radix network * Search for dApps and assets being listed on the Radix network and gain valuable insights * Analyse their performance and historical data * Read about the Radix ecosystem in the news ### Network Explorer View and analyse all areas of the Radix network * Validator explorer * Network explorer * Account explorer ## Q2 2024 + Iterate and improve on the existing features Build new features and ideas in our backlog # Social Our Socials ## Telegram {% embed url="" %} Our Telegram Community {% endembed %} ## Twitter {% embed url="" %} Our X profile {% endembed %} # ShardSpace Overview An overview of the key features of the product **Safe and Seamless Asset Management:** One of ShardSpace's primary offerings is robust asset management. By leveraging Radix’ robust, built in security features, ShardSpace protects your digital assets against unauthorized access and potential threats. A unified dashboard enables you to buy, swap, send, and stake Radix tokens with ease. **Effortless Token Swapping:** ShardSpace allows users to seamlessly swap between different Radix ecosystem tokens, providing swift access to various dApps and services within the Radix ecosystem. **Unlock Liquid Staking:** ShardSpace isn't just about asset management; it also provides avenues for Liquid Staking. Users have the choice between traditional Validator Staking and Stake Pool opportunities. This not only helps you earn rewards but also strengthens the network's security, all while you retain full control over your assets.
# Logging in How to log in to ShardSpace {% embed url="" %} # Portfolio Management COMING SOON! # Market and Limit Order trading COMING SOON! # Staking Tools and metrics COMING SOON! # Developer Tools COMING SOON! ## Token Creator ## Token Manager ## AirDrop Tool # How to connect your Radix wallet COMING SOON! # How to STAKE XRD COMING SOON! # Quick Stake The quickest and easiest way to Stake your XRD {% embed url="" %} # Quick Unstake The quickest and easiest way to unstake your XRD {% embed url="" %} # Staking with the Stake Widget How to stake XRD using the Stake widget {% embed url="" %} # Unstaking with the Stake Widget How to unstake your XRD using the Stake Widget {% embed url="" %} # Easy claim unstakes Quickly claim any unstaked XRD {% embed url="" %} # How to claim all unstakes How to claim all your unstaking actions in one go {% embed url="" %} # How to SEND assets How to transfer Radix assets; tokens, NFTs, LSUs, etc from one account to another # Simple Transfer How to send assets using the Send widget {% embed url="" %} # Multi-token transfer How to move multiple assets and different types in one transaction {% embed url="" %} # Quick Move The easiest and quickest way to move assets between accounts {% embed url="" %} # Move NFTs and the Shopping Cart Moving NFTs between accounts using Quick Move and the Shopping Cart {% embed url="" %} # Shopping Cart Moving assets between accounts using Quick Move and the Shopping Cart {% embed url="" %} # How to SWAP assets Coming soon! # The ADDRESS BOOK How to store and add addresses to the address book {% embed url="" %} # Limit Order trades COMING SOON! # AlphaDex ShardSpace has partnered with AlphaDex to provide Limit Order functionality directly from your ShardSpace workspace. ## What is AlphaDEX? AlphaDEX is a scalable and efficient decentralized order book exchange platform on the Radix network. It provides a central order book and matching engine that can be seamlessly integrated into a wide variety of applications, whether it is a simple swap widget or a sophisticated trading platform. #### Why use an order book exchange? * There are already many AMM exchanges available on Radix * Can specify (and guarantee) the exact price you want to trade at * No front-running possible * No impermanent loss (liquidity provision still has some risks) * More efficient liquidity provision than AMM (less liquidity required for same slippage) * Better supply and demand discovery by seeing full order book at different price levels * Users are already familiar with centralized order book exchanges (e.g. Binance, Coinbase etc.) * More suited for advanced trading strategies and risk management #### Fees There are three main fee types on AlphaDex\ \ The maximum fee of 0.5% paid by the person submitting a matched order (sometimes called the market taker) is distributed as follows: * **Liquidity fee of up to 0.35%:** This fee is paid to the liquidity provider (sometimes called the market maker). The liquidity provider is the person whose order was already on the exchange and which matched the order of the market taker. The liquidity fee for each pair will depend on the volume of trade in that pair. The higher the volume of trade, the lower the liquidity fee. The liquidity fee limits are from 0.35% to 0%. * **Platform fee of up to 0.1%:** This fee is paid to the platform/app through which the order was placed (e.g. the swap or exchange app through which the user placed the order). The platform owner can specify this fee for every order. ShardSpace charges a 0.1% platform fee. * **Exchange fee of 0.05%**: This is the fee for using the AlphaDEX exchange and will go towards the running and continued development of the exchange. * Any discounts in liquidity fees or platform fees are passed on to the user, resulting in a lower overall fee for the trade. # The Limit Order Page At ShardSpace we have partnered with AlphaDex to provide a limit order exchange for the Radix network. ## What are Order Book exchanges? Order book exchanges allow orders to be placed that will only execute at a chosen price specified by the trader. Limit orders are commonly used where large sums of money are involved and are only executed when the price reaches the trigger point. They give control over the price of an execution ensuring the buyer does not get a worse price than they expect but they do not guarantee that the order will be executed immediately or even at all. ## ShardSpace & AlphaDex We have been working closely with AlphaDex and will be the first dApp to integrate with AlphaDex on the Radix network. The design of the Limit Order page is centered around our simple yet intuitive design with a focus on making it easy to connect your Radix wallet and start trading in seconds. # Accounts and Pairs If you're familiar with the ShardSpace layout you will immediately recognise your accounts listed on the left hand panel with the list of pairs and your account balances on the right.
# Trading View Chart Trading view is the market leader in trading charts for the fintech industry. We have partnered with Trading View to bring you historical chart information and charting tools to the Radix network.
## Trading View tutorials To understand many of the features available and how to use Trading View charts then there are many You Tube tutorials and blog posts available on the Internet. # The Order Book The order book is one of the key features of a limit order exchange, it shows you what orders exist on AlphaDex. Because AlphaDex provides the back-end DEX functionality for many front-end exchanges (like ShardSpace) the order book you see shows all the orders existing on AlphaDex and not just those submitted on ShardSpace. When you place either a buy order (in green) below the market 'Price' or a sell order (in red) above the market 'Price' it will get added to the order book. If you submit a buy order above the market price or sell order below the market price these are normally executed asap and are usually not added to the order book. Liquidity depending.
# Trade History The Trade History tab is a list of all the recent previous trades for the chosen pair. Again the trade history shows all trades that have been executed on the AlphaDex back-end and not just your trades or those on ShardSpace.
# Order History The Order History section shows all your Pending, Completed and Cancelled trades.
The table allows you to view all the trades you have submitted. The three statuses are; * **Pending** - submitted but not executed. A Pending trade may also show as partially completed with a % in the Progress column * **Completed** - the trade has been submitted and 100% filled * **Cancelled** - a trade that was submitted and either cancelled before any of the order was filled or it was partially filled The other filters available are * **Side** - trades that are either 'buy' side or 'sell' side * **Type** * *Good till cancelled* - the most common type. These are trades that are added to the order book and if there is a matching order on the opposite side then they will be executed straight away or as soon as a matching order exists * *Post Only* - A Post-Only Limit Order ensures that you earn the maker fee and not pay the taker fee. * *Market Order* - A Market order is the same as what you may experience on a typical AMM style DEX. A Market order will execute your desired Buy or Sell trade to the required depth to fully complete your order in one go. **NOTE: You may experience significant slippage on a Market order with insufficient liquidity and order book depth. Only use Market Orders if you understand the risks.** * **Date** - filter your orders by a specific date # The Buy/Sell/Cart Widget The Buy, Sell, Cart Widget is the tool for submitting your orders. If you want to either buy or sell digital assets using the power of AlphaDex Limit Orders you can do so via the widget. The widget has three main tabs * BUY - for placing orders to purchase digital assets * SELL - for placing orders to sell digital assets * CART - a place where you can add either buy or sell orders to a shopping cart for submitting later or submitting all at once
## Highest Buy / Sell The Highest Buy or Sell button is a quick way to add an order at the top of the order book for either the buy or sell side.
## Highest Buy / Sell +1 The Highest Buy or Sell +1 button places your order in front of the current highest buy or lowest sell price. If a market order was placed your order would be the first to be filled.
## Taker Fee The 'Taker Fee' is the fee you will pay if your order is matched against an order that is already available in the order book.
## Maker Fee If you are supplying liquidity to the order book then you will receive a 'Maker Fee'. You will see a negative fee value here, which is normal. This is the Maker Fee that you will earn once your order is filled by another user.
# Types of Limit Orders There are three main order types supported by AlphaDex * **Good till cancelled** - the most common type. These are trades that are added to the order book and if there is a matching order on the opposite side then they will be executed straight away or as soon as a matching order exists * **Post Only** - A Post-Only Limit Order is an order that will be added to the order book but will not execute straight away if a matching order exists, it ensures that you earn the maker fee and not pay the taker fee. * **Market Order** - A Market order is the same as what you may experience on a typical AMM style DEX. A Market order will execute your desired Buy or Sell trade to the required depth to fully complete your order in one go. **NOTE: You may experience significant slippage on a Market order with insufficient liquidity and order book depth. Only use Market Orders if you understand the risks.**
# Create a new pair on AlphaDex If there is a pair that doesn't exist on AlphaDex that you would like to trade then you can add the pair to AlphaDex with our easy Pair Creator. The Pair Creator is a tool that allows you to add the two resources to AlphaDex as a Smart Contract component. There are several points to note when creating a pair * The two resources you would like to create a pair for need to exist in your wallet already * If one of the tokens doesn't already exist on AlphaDex then it will need to be paired against XRD * If one of the tokens is already paired against XRD then you can create a pair with two non-XRD tokens. For example; * If an OCI/XRD pair exists already on AlphaDex then it is possible to create an OCI/DFP2 pair * If an OCI/XRD pair doesn't exist already then it would not be possible to create an OCI/DFP2 pair. A DFP2/XRD or OCI/XRD pair would first need to be created before being able to create an OCI/DFP2 pair.
# Market Order trades COMING SOON! # The Market Order page ShardSpace has also partnered with Astrolescent a AMM trade aggregator Astrolescent aggregates all liquidity from the top DEXes on Radix to offer you the best deal and lowest price impact. The Market order page banner shows your accounts on the left with the tokens currently supported by Astrolescent and your token balances on the right
The bottom half of the screen is the Swap widget which allows you to specify the two tokens you would like to swap.
# How to place a Market Order COMING SOON! # How to create a Token COMING SOON! # Simple Token Creator The Simple Token Creator can be used to create a basic token (resource) on the Radix network The Simple creator has fields for adding * Name * Ticker * Website * Image URL * Description * Initial Supply * Tags There are no options for changing the token behaviour using the Simple creator. If there is a requirement to change the following settings then please use the Advanced creator * Mintable - Can more tokens be minted? Default = NO * Burnable - Can the supply be burned? Default = NO * Freezable - Can tokens be frozen in accounts? Default = NO * Recallable - Can tokens be recalled from accounts? Default = NO * Withdrawable - Can tokens be withdrawn from an account? Default = YES * Depositable - Can tokens be deposited to an account? Default = YES * Divisibility - How many decimals is a single token divisible by? Default = 18
Note: The Simple token creator is FREE (excluding Radix network fees) # Advanced Token Creator The Advanced token creator allows developers to create Radix token resources with advanced behaviours. Note: For a limited time the Advanced Token Creator is in a FREE beta access. Once the beta period is over the fee to create a token using the Advanced creator will be 250 XRD. The following behaviours can be set * Mintable - additional tokens can be minted after the initial token supply has been set * Burnable - the overall supply of tokens can be reduced from the initial token supply * Freezable - tokens can be frozen in an account * Recallable - tokens can be recalled from an account * Withdrawable - tokens can be withdrawn from an account * Depositable - tokens can be deposited to an account * Divisibility - the number of decimals a token can be divided by. Default = 18 ## How to create a token using the Advanced creator 1. Select the owning account where the tokens will be deposited 2. Choose a badge that can be used to manage the token and change certain behaviours and settings. Creating a badge is optional.
3. Set the token details
4. **Assign Rules - Token Permissions** This is where the behaviour or permissions can be set and who can change them. * Allow all - Any one has permission to this access behaviour * Deny all - No one has permission to access this behaviour * Owner badge - only the holder of a specific badge (resource) has permission to access this behaviour
4. **Assign Rules - Admin Permissions** Once a certain behaviour is set there is another layer of configurable administration that if allowed means a Token Permission can be changed later. Again the three main options here are * Allow all - Any one has permission to change this behaviour at a later time * Deny all - No one has permission to change this behaviour at a later time * Owner badge - only the holder of a specific badge (resource) has permission to change this behaviour later For example a token could be configured with the following settings; **Token Permission** - **Mintable.** Yes, but only by the holder of the badge specified can mint more tokens.
**Admin Permissions** - **Mintable.** Yes, but only the owner of the badge can change the token behaviour from being mintable to not being mintable.
5. Changing the Metadata The final option is whether the token's metadata like name or logo can be updated and whether changing the metadata can be locked forever so no further changes can be made. ### Metadata token permissions Can the tokens metadata be updated and can it be locked * Allow all - Anyone can update the metadata * Deny all - No-one can update the metadata * Owner badge - Only the holder of the badge can update the metadata
### Metadata admin permissions Can the ability to update the token metadata and lock the metadata change * Allow all - Anyone can update the ability to change or lock the metadata * Deny all - No-one can update the ability to change or lock the metadata * Owner badge - Only the holder of the badge can update the ability to change or lock the metadata
# How to use the Token Manager The Token Manager is a feature that allows tokens that have been created with the Advanced token manager to be managed If you have created a token that is mintable or burnable then you can use the Token Manager to mint or burn more of those tokens.
It can also be used to * Change the token metadata if that option was allowed when initially creating the token * Lock the token metadata so it can't ever be changed again. * Lock individual items of metadata like just the Ticker. This may be useful if you want to be able to update the logo or description at a later date.
* Change one of the token behaviours if that was allowed when creating the token. eg. change the ability to mint tokens from Yes to No. * Lock the ability to change a behaviour. eg. change the ability to update the mintable behaviour from Yes to No.
Note: There is a 50 XRD fee for using the features of the Token Manager # How to create an Airdrop The airdrop tool can be used to distribute tokens to accounts on the network. ## How to create an airdrop 1. Choose the account where the airdrop tokens are held 2. Choose the token to airdrop 3. Enter the amount to airdrop 4. There are three airdrop options to choose from * Distribute the amount equally across all accounts * Distribute the amount to each address * Specify different amounts per address using a manual option Note: Using the import CSV file option allows a list of addresses and airdrop amounts to be specified offline. 5. Either manually add accounts or add them by importing them using the CSV template provided 6. Click Confirm to submit the transaction.
Note: There is a 250 XRD ShardSpace fee for the Airdrop tool # Terms of Use Effective Date: October 8, 2023\ \ These Terms and Conditions (the “Terms” or this “Agreement”) govern the use of the electronic trading platform, including any website or mobile application (the “App”, together with the website, the “Site”) for accessing the platform, and any services provided through the platform (collectively, the “Platform”) provided by ShardSpace Limited (the “Company”, “we”, “us” or “our”). The Terms form a binding agreement between the Company and you, as an individual user (“you”, “your” or “User”) for your individual usage of the App and Platform. By registering for and downloading the App and using the Platform, you confirm your acceptance of this Agreement and our associated [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy). If you do not agree to these Terms, you must immediately uninstall the App and cease using the App and the Platform.\ \ Securities Disclaimer: No material or any other information which may be made available on the Site or Platform shall constitute or be construed as a recommendation, endorsement, offer, invitation or solicitation to enter into any transaction with or purchase any product, or otherwise deal with securities, crypto assets or other products. You further understand that none of the information providers, including any Third-Party Providers (as defined below) are advising you personally concerning the nature, potential, value or suitability of any particular security or crypto asset, portfolio of securities or crypto assets, transaction, investment strategy or other matter, and any information provided is not tailored to the investment needs of any specific person. You understand that an investment in any security or crypto asset is subject to a number of risks, and that discussions of any security or crypto asset published on the Site or Platform may not contain a list or description of relevant risk factors. Please note that markets change continuously, so any information, content, Third-Party Content (as defined below) or other material provided on or through the Site or Platform may not be complete or current, or may be superseded by more current information. You rely on such information at your own risk.\ \ No Professional or Investment Advice. Our Site and Platform are not intended to provide tax, legal, insurance or investment advice, and nothing on the Site or Platform should be construed as an offer to sell, a solicitation of an offer to buy, or a recommendation for any security or crypto asset by the Company. You alone are solely responsible for determining whether any investment, security or strategy, or any other product or service, is appropriate or suitable for you based on your investment objectives and personal and financial situation. You should consult an attorney or tax professional regarding your specific legal or tax situation.\
### 1. Definitions 1.1 Unless otherwise defined or the context otherwise requires, all capitalized terms shall have the meaning given to them in these Terms:\ \ (a)“Account” means the account established by a User that has downloaded the App or accessed the Site and registered with the Company to use the Site and the Platform.\ \ (b) “App” means the mobile application provided by the Company to access the Platform.\ \ (c)“Authorized Individual” means any person that is authorized to access and use the Site (including the App) and Platform on behalf of a User.\ \ (d)“Digital Assets” means Radix, Bitcoin, or other crypto or digital assets or currencies.\ \ (e)“Digital Platforms” refers to third-party distribution platforms where mobile applications or other software programs can be accessed or downloaded, including, but not limited to, the Apple App Store and Google Play.\ \ (f)“Governmental Authority” mean any nation or government or any province or state or any other political subdivision thereof, or any entity, authority or body exercising executive, legislative, judicial, regulatory or administrative functions of or pertaining to government, including any government authority, agency, department, board, commission or instrumentality or any political subdivision thereof, any court, tribunal or arbitrator, and any self-regulatory organization.\ \ (g)“Material” means any offering material, term sheet, market data, research report, product or service documentation or any other information provided through the Platform.\ \ (h)“Personal Information” refers to information supplied by a User from which the identity of such User may be directly or indirectly ascertained.\ \ (i)“Privacy Policy” means the additional terms and conditions governing the collection, use and disclosure of each User’s Personal Information, as set out here . Each User must read and agree to the Privacy Policy in order to use the App or the Site\ \ (j)“Service Notifications” are one-way notifications from the Company (which may include security-related notifications) via text message or emails and, where applicable, push notifications through the Site. These notifications are sent to the User in respect of certain information or events relating to an account to which an User has access through the Platform.\ \ (k)“Third-Party Financial Services Provider” is any third party that offers a trading, fiat-crypto exchange or other financial services account that can be registered and accessed through the Platform.\ \ (l)“Third Party Account” means a separate financial services account that a User establishes with a Third-Party Services Provider to conduct transactions.\ \ (m)“User” means any person that has registered with the Company to use the Site and access the Platform and any Authorized Individual acting on their behalf.\ \ (n)“Persona” means the personal identification account created by the user in the Radix mobile wallet and used to access the Platform.\
### 2. Changes 2.1 We reserve the right at any time to:\ \ (a)modify, update or change the terms and conditions of this Agreement or our [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy)\ \ (b)modify, update, or change the Site and Platform, including eliminating or discontinuing any content or feature of the Site or Platform; or\ \ (c)impose fees, charges or other conditions for use of the Platform or parts thereof (with reasonable notice) (all of the foregoing referred to as “Changes”).\ \ 2.2 We may make such Changes at any time without prior notice (except as noted in subsection (c) above). Any Changes to this Agreement may be posted on our website or notified to you through push notifications through the Site or an email to the email address in your Account. For this reason, you should check our website regularly, allow the Site to receive such push notifications, and keep your email address and other contact information up to date in the Account. You accept any Changes if you continue to use the Site and Platform after such Changes are effected.\
### 3. Digital Platform Terms 3.1 The App may be available for download from one or more Digital Platforms. Your download, installation, access to or use of the App is also bound by the terms and conditions and privacy policies of the applicable Digital Platform (the “Digital Platform Terms”). If there is any conflict between these Terms and the Digital Platform Terms, then these Terms will prevail.\ \ 3.2 The App is independent of and is not associated, affiliated, sponsored, endorsed or in any way linked to any Digital Platform. You and we acknowledge that this Agreement is entered into between you and us only, and not with any Digital Platform, and we, not the Digital Platform, are solely responsible for the App and the content thereof to the extent specified in this Agreement.\ \ 3.3 You and we acknowledge and agree that the relevant Digital Platform, and that Digital Platform’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, that Digital Platform will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.\
### 4. Network Device and Carrier Requirements 4.1 You acknowledge that your agreement with your mobile and Internet network provider (the “Network Provider”) will apply to your use of the Site. You acknowledge that you may be charged by your Network Provider for data services while using certain features of the Site or any other third-party charges as may arise and you accept sole responsibility for such charges. If you are not the bill payer for the mobile/Internet device being used to access the Site, you will be assumed to have received permission from the bill payer for using the Site. You must also ensure that your use of the Site is not in violation of your mobile or Internet device agreement or any wireless data service agreement. ### 5. Eligibility and Registration 5.1 You must be at least 18 years of age to access and use the Site and Platform. You further affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. You must register with the Company to use the Site and the Platform; you agree to provide complete and accurate information when registering to use the Site and the Platform, and to keep that information updated.\ \ 5.2 We have the sole discretion to accept or reject your registration with the Platform. Only Users whose registration are approved by us will be our customers. ### 6. Intellectual Property 6.1 All title, ownership rights and intellectual property rights in or relating to the Site and Platform, any information transmitted by, to or over the Platform and information regarding use of the Platform will remain with the Company or its licensors. Nothing on the Platform will be construed as conferring on any User any license, save as expressly set out herein, of any of the Company’s or any third party’s title, ownership rights and/or intellectual property rights, whether by estoppel, implication or otherwise.\ \ 6.2 The Platform and App may provide you access to content, information, quote, videos, photos or other materials (the “Third-Party Content”) supplied by certain third parties (the “Third-Party Content Providers”). The Company does not endorse or recommend, and is not responsible for verifying the accuracy, validity or completeness of any Third-Party Content provided through the Site or Platform. Your use or reliance on such Third-Party Content is at your sole risk. All title, ownership rights and intellectual property rights in or relating to the Third-Party Content will remain with the applicable Third-Party Content Provider. Nothing on the Platform will be construed as conferring on any User any license, save as expressly set out herein, of any Third-Party Content Provider’s title, ownership rights and/or intellectual property rights, whether by estoppel, implication or otherwise.\ \ 6.3 Provided you are in compliance with these Terms, you can download and access the Site on a single mobile device and access the Platform using properly issued Persona. All other rights in the Site are reserved by the Company. In the event of your breach of these Terms, we will be entitled to terminate your use and access to the Site and Platform immediately.\ \ 6.4 You agree not to:\ \ (a)modify, adapt, reproduce, translate or create derivative works of the Site or Platform, or any data or content (including the Third-Party Content) provided through the Site or Platform, or any portion thereof, or attempt to reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Site or Platform;\ \ (b)remove any copyright notice, trademark, legend, logo or product identification from the Site or Platform;\ \ (c)misrepresent the other sites as the Company’s Site by co-opting the visual “look and feel” of or text from the Company’s Site or otherwise violate the Company’s intellectual property rights, including, without limitation, “scraping” text or images from the Company’s Site or the Company managed banners and/or text links, search marketing or all other online and offline campaigns,\ \ (d)edit, modify, filter, truncate or change the order of the information contained in any part of the Company’s Sites, or remove, obscure, or minimize any part of the Company’s Site in any way without authorization of the Company; or\ \ (e)make any commercial use of the Site or Platform or the Company’s logo, trademark or brand name in any way.\ \ 6.5 Each User authorizes the Company to use any information or content provided by the User or processed in connection with the use of the Site and Platform (e.g. Personal Information, geographic information, device information) in the context and for the purpose of providing services or products on the Platform and the secure use of the Site and the Platform.\ \ ### 7. Trading 7.1 The Platform is a marketplace that allows you to place orders and facilitates the order matching and settlement of the purchase or sale of Digital Assets or its derivatives with other Users using Third-party Services. The Platform simply matches purchase and sale orders put forth by Users and assists Users with carrying out their intent as expressed via the orders. Except as expressly specified otherwise in this Agreement, neither the Company nor the Platform is acting as a principle in or other participants in those transactions. Neither the Company nor the Platform is responsible for any disputes among or between Users regarding any transaction.\ \ 7.2 Matching Orders are automatically paired by the Third-Party Services through their proprietary software and models, and the Platform will notify the respective Users that the order has been executed. Once a match is made, the order is executed and cleared instantaneously. YOU SHOULD ONLY PLACE AN ORDER IF YOU FULLY INTEND TO COMPLETE THE TRANSACTION. You have the right to stop a preauthorized order by initiating procedures through your Account to effectuate closure of such open order.\ \ 7.3 Unless otherwise permitted by the Platform, you may only sell such amount of Digital Assets as does not exceed the total amount of Digital Assets held in your Account and recorded in the Third-parties ledger, plus the applicable Transaction Fee (as defined below). Any attempt by you to sell more Digital Assets than the Platform records show exists in your Account after deduction of the applicable Transaction Fee will result in an unsuccessful trade.\ \ 7.4 You acknowledge that you may not be possible in all circumstances to cancel or modify an order, even before the order is matched or executed. We accept no responsibility for ensuring that an order is modified or cancelled and you understand and agree that, if the order cannot be cancelled or modified, you are bound by any execution of the original order. You further acknowledge that attempts to modify or cancel and replace an order may result in over-execution or the execution of duplicate orders, and you shall be responsible for all such executions.\ \ 7.5 You shall be deemed to have given orders through the Platform when we acknowledge such orders through the Platform or by such other means as we may determine (whether or not you actually receive or become aware of such acknowledgment). You understand that the Platform provides the ability to show the real-time status of all of your open orders and pending instructions. You further understand that it is your responsibility to monitor your open orders and pending instructions in real-time until the Platform acknowledges the full execution, cancellation or rejection of the orders or instructions and that we assume no responsibility or liability if you fail to do so.\ \ 7.6 Your orders shall be subject to trading limits that we may establish, revise and communicate to you from time to time.\ \ 7.7 You acknowledge that once an order has been executed, the transaction may not be reversible.\ \ 7.8 You acknowledge that, due to technical and other restrictions, the price of Digital Assets displayed on the Site may be delayed and therefore not reflect the current, live market value of such digital asset. Nonetheless, you agree that the prices displayed on the Site control the value of your Account and your use of the Platform and Site.\ \ 7.9 You acknowledge and agree that the Platform cannot and does not warrant or guarantee that any Order placed through the Platform will be executed at the best posted price.\ \
### 8. Third-Party Accounts 8.1 You may be offered the ability to register and establish a Third-Party Account with a Third-Party Services Provider. Such Third-Party Account shall be subject to terms and conditions and policies established by Third-Party Services Provider for such Third-Party Account (“Third-Party Services Provider Terms”).\ \ 8.2 You should read the Third-Party Services Provider Terms carefully before opening a Third-Party Account with such Third-Party Services Provider. If you do not agree to the Third-Party Services Provider Terms, you should not register and open the Third-Party Account with it. All trades and other transactions conducted through the Third-Party Account will be subject to the Third-Party Services Provider Terms. In addition, you understand and agree that:\ \ (a)The Company will act solely as the platform administrator and service provider for the Third-Party Service Provider in terms of the Third-Party Accounts. As such, the Company may collect your Personal Information and other information on behalf of the Third-Party Services Provider in the process of opening the Third-Party Account and providing the Platform for transactions conducted through the Third-Party Account. Such Personal Information will be processed by the Company in accordance with its [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy) and will be shared with the Third-Party Services Provider, which will process such Personal Information in accordance with its own privacy policy.\ \ (b)The Company is not offering such Third-Party Account to you and has no responsibility or liability for such Third-Party Account or any transactions conducted through the Third-Party Account, or for any acts or omissions of the Third-Party Services Provider with respect to the Third-Party Accounts, Third-Party Services Provider Terms, or their processing of your Personal Information. The Company shall not be responsible for the transactions conducted by you or your Authorized Individuals with respect to your Third-Party Account. All inquiries and questions regarding the trading activities or other services with respect to the Third-Party Accounts that you submit to us will be directed by the Company to Third-Party Services Provider.\
### 9. Fees 9.1 There is a subscription charge to access the App and register as a User, and we may charge for certain in-app purchases and other features as we may specify from time to time.\ \ 9.2 In exchange for access to the Platform and the Services, you agree to pay a fee on each settled transaction initiated by you (such fee, a “Transaction Fee”). The current Transaction Fee may be found on the Site after you log into your Account. We reserve the right to change, modify or increase the Transaction Fee at any time and from time to time. Any such changes, modifications or increases will be effective upon posting such changes, modifications or increases on the Site. If you do not agree to the posted changes, modifications, or increases, you should stop using the Account as provided herein. Your continued use of the Account following the posting of the modified Transaction Fee as posted on the Site will constitute the acceptance of all such changes or revisions.\ 9.3 Transaction Fees are paid by the trading parties in any given transaction. The trading parties will each be charged a fee in XRD or other currencies from time to time approved by us. You are responsible for any fees imposed by third parties in connection with transferring Digital Assets into your Account on the Platform. The Platform charges a fee to transfer Digital Assets from your Account.\ 9.4 If you believe that you have been erroneously charged a Transaction Fee, you shall notify the Platform immediately of such error, along with any additional information concerning the transaction. If you do not raise any question or objection within thirty (30) days after such alleged erroneous Transaction Fee first appears on any Account statement, such fee will be deemed acceptable by you for all purposes.\ 9.5 You may be charged transaction and other fees in connection with your Third-Party Account. Any such fees are specified in the Third-Party Services Provider Terms. We have no responsibility or liability for any fees or other cost or charges you may incur in connection with such Third-Party Account. ### 10. User Access Obligations 10.1 The Company does not issue a set of unique Persona to each User that is registered to use the Site and Platform. To access the Site and Platform users must use the Third-party Radix mobile wallet and choose a Persona and any number of Radix accounts. \ 10.2 You understand and agree that the information and services provided by the Platform are not provided to, and may not be used by or for the benefit of, any individual or entity in any jurisdiction where the provision or use thereof would be contrary to any applicable law, or where we are not authorized to provide such Platform or information and services.
10.3 Each User shall:\ \ (a)keep their Persona strictly confidential and not share them with any other person for any purpose including, but not limited to, initiating or executing any payment transaction involving the Account. Further, the User shall not disclose his/her Persona in a recognizable way to third parties on any device (for example, by writing down or recording the Persona without disguising them);\ \ (b)take all reasonable efforts to secure all records relating to his/her Persona, including, but not limited to, keeping such records in a secure or physical location accessible or known only to the User and keeping such records in a place where the records are unlikely to be accessed by a third party;\ \ (c)take all reasonable measures to follow security instructions provided by the Company and otherwise protect the security, prevent tampering or use by any other person of the Persona, Site or Platform, including those security measures prescribed in our [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy);\ \ (d)notify the Company immediately through any channel prescribed by the Company in the event:\ \ (i)that you reasonably suspect any unauthorized use of your Persona;\ \ \ 10.4 Where the Platform is accessed by correct entry of Persona or through the App, the relevant User shall be deemed to have accessed the Platform. You shall be responsible and liable for all actions through such access by an Authorized Individual authorized to access the Platform on your behalf. The Company shall not be obliged in any manner to investigate or take any other step to verify the identity of any User or Authorized Individual. The Company shall not be liable for any loss that you may incur as a result of someone else using your Persona or Account, either with or without your knowledge. Upon receipt of notification under Section 10.3(d), the Company shall disable the relevant Persona and block access to the Platform or the Site as soon as reasonably practicable.\ \ 10.5 Each User shall secure all of their devices or systems used to access the Platform (for example, the App), including, without limitation, installing and regularly updating browsers, security patches, antivirus, anti-malware and other relevant software in the devices or systems. Each User shall also comply with all instructions, procedures and directions relating to the Platform, the Site and Persona as notified the Company from time to time, including, but not limited to, the risk management and other measures notified at the Platform login page.
### 11. Prohibited Uses 11.1 You shall use the Site or Platform solely in compliance with these Terms, solely for your own Account or your internal business purposes. You shall not sell, lease or otherwise provide access to the Site or Platform to any third party, nor act as a service bureau or otherwise use the Site or Platform on behalf of any third party.\ \ 11.2 You shall not use the Site or Platform in any way, provide any information or content, or engage in any conduct in using the Site or Platform that:\ \ (a)is unlawful, illegal or unauthorized;\ \ (b)is defamatory of any other person;\ \ (c)is obscene, sexually explicit or offensive;\ \ (d)advertises or promotes any other product or business;\ \ (e)is likely to harass, upset, embarrass, alarm or annoy any other person;\ \ (f)is likely to disrupt the Platform in any way; or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;\ \ (g)infringes any copyright, trademark, trade secret, or other proprietary right of any other person;\ \ (h)restricts or inhibits any other person from using the Platform, including, without limitation, by means of “hacking” or defacing any portion of the Platform;\ \ (i)disables, damages or alters the functioning or appearance of the Platform;\ \ (j)“frames” or “mirrors” any part of the Platform without our prior written authorization;\ \ (k)uses any robot, spider, site search/retrieval application, or other manual or automatic device or process to download, retrieve, index, “data mine”, “scrape”, “harvest” or in any way reproduce or circumvent the navigational structure or presentation of the Platform or its contents;\ \ (l)harvests or collects information about other Users without their express consent;\ \ (m)sends unsolicited or unauthorized advertisements, spam, or chain letter to other Users of the Platform;\ \ (n)except as otherwise permitted by the Company in writing, open multiple accounts except as otherwise explicitly permitted by the Platform;\ \ (o)conduct frequent, intensive trading with or without software or trading tools that are unauthorized by the Platform;\ \ (p)transmits any content which contains software viruses, or other harmful computer code, files or programs; or\ \ (q)advocates, promotes or assists any violence or any unlawful act. ### 12. Security 12.1 We may use authentication or verification technologies, services or measures as we deem desirable or appropriate. Such measures may include multi-factor authentication or use of Biometric Information to access the App and the Platform. There can be no assurance that such authentication technologies, services or measures will be completely secure, adequate or successful to prevent unauthorized access to or use of the Platform or your Long bridge Account or Trading Account, or hacking or identity theft.\ \ 12.2 We may offer access to the App and the Platform using a mobile device by using Biometric Authentication. The User acknowledges that by enabling Biometric Authentication for the Platform, unauthorized third parties can gain access to the Platform without entering User Credential and query banking information. The User acknowledges and accepts the risks and obligations associated with using the Platform in conjunction with Biometric Authentication, and, in particular, also the risk of third parties querying their Trading Account information. By choosing to use Biometric Authentication on the User’s mobile device, the User consents to the collection and use of such Biometric Information in order to provide access to App and the Platform in accordance with these Terms and the Privacy Policy. The User further is relying on the functionality provided by the hardware and the operating system on the mobile device. We shall not be liable for any malfunction, error, inaccuracy or unauthorized access to a User’s Biometric Information.\ \ 12.3 While we employ reasonable security measures to protect the security and confidentiality of the Platform and your Personal Information in accordance with applicable law, we cannot guarantee the security of all transmissions or any network or system on which your Personal Information or account or transaction information is stored or processed. To the extent required by law, we will notify you of an unauthorized access, use or disclosure of your Personal Information of which we become aware. In the event you receive such notice, you are responsible for following the instructions set forth in the notice, including immediately changing your Persona and other steps to prevent unauthorized access to your account or Personal Information.
### 13. Authorized Individuals 13.1 Each User and Authorized Individual acknowledges that they have received and accepted these Terms. When applying for any Authorized Individual to receive access to the Platform and an Account on their behalf, the User acknowledges and represents that the Authorized Individual is duly authorized to (i) access and use the Platform on the User’s behalf and, if applicable, to exercise the same powers conferred by the User upon the Authorized Individual in accordance with any underlying power of attorney to the same extent as is technically feasible and that services offered under the Platform are analogous to services that the User may utilize through other channels; (ii) accept any Changes to these Terms on the User’s behalf; and (iii) apply or subscribe to any of the Platform services that require separate application or subscription.\ \ 13.2 Each User shall procure that each Authorized Individual acting on their behalf is informed of and agrees to and complies with these Terms and, as applicable, the Third-Party Services Provider Terms. You shall be fully liable for all acts or omissions or non-compliance of your designated Authorized Individual in the access and use of the Platform and any transactions conducted through your Account.\ \ 13.3 Each User fully indemnifies the Company, and its affiliated subsidiaries and affiliates, officer, directors, employees, agents and representatives against any liabilities, costs, claims, losses, expenses (including but not limited to legal fees) and damages arising out of or relating to (i) a breach of these Terms by their Authorized Individual; and (ii) any claim or action by their Authorized Individual against the Company.\ \ 13.4 You represent, undertake and confirm that the you have procured the consent of your Authorized Individuals to the collection, use, transfer, disclosure and processing of the Personal Information of such Authorized Individuals in accordance with these Terms and the [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy) .\ \ ### 14. Provision of Material and Information 14.1 By choosing to use the Platform, each User acknowledges that:\ \ (a)the Company is NOT under any obligation whatsoever to accede to the User’s request to provide Material on any products and/or services; and\ \ (b)any Material, where provided, was provided for the User only and is not to be further distributed without the written consent of the Company.\ \ 14.2 You acknowledge that neither the Company nor the Platform is your investment adviser or fiduciary. You further acknowledge that none of the Materials we provide or made available on the Platform constitutes our recommendation or solicitation that you enter into any particular transaction or that any particular transaction is suitable or appropriate for you.\ \ 14.3 You acknowledge that we have no duty or obligation to verify, correct, complete or update any Material displayed on the Platform. Materials, including without limitation, market data, price quotations, news and research, may be prepared by information providers that are independent of us. We do not warrant that the Material will be accurate, complete or refreshed in a timely manner. You should conduct further research and analysis or consult an investment advisor before making investment decisions. Any use of or reliance on materials by you is at your own risk. We are not obligated to inform you of technical difficulties experienced by us concerning access to the Platform.\ \ 14.4 Information regarding your Digital Assets balance and the status of the Account is available to you in electronic format for viewing anytime (subject to down times) at the Site. You may review online all transactions, including pending orders, positions, deposits and withdrawals, that have taken place in the previous one year or such other time as the Company may determine from time to time. You also have the right to receive a receipt, trade ticket or other evidence of a transaction. Nothing in the transaction history should be treated as a valuation. You acknowledge that errors may sometimes occur and such errors do not impact the actual means and results of a given transaction. Any transaction listed in the statement or other communication with you shall be deemed and treated as authorized and correct, approved, and confirmed by you unless we receive a written notice from you to the contrary within three calendar days from the date the communication was sent or posted on the Site.\ \ 14.5 The content and information displayed through the Platform relating to products and services may not be eligible for sale or available to residents of certain nations or certain categories of investors due to regulatory restrictions.
### 15. Service and Other Notifications 15.1 The use of Service Notifications involves communications through unsecured communications networks. You shall provide us with complete and accurate email address(es) or phone number(s) to allow us to send Service Notifications to you. To ensure that you receive all of the communications, you agree to keep your email address up-to-date and immediately notify us if there are any changes. Delivery of any communication to the email address on record is considered valid. If any email communication is returned as undeliverable, we retain the right to block your access to the Platform until you provide and confirm a new and valid email address. Where you have provided multiple email address(es) and phone number(s) to us, you shall specify your preferred contact details for receiving Service Notifications. Where your account is a joint account, you shall inform us whether Service Notifications should be sent to a specific account holder or to all of them.\ \ 15.2 You agree to accept notifications regarding the App, Platform, your Account and Terms through Service Notifications. You agree that such Service Notifications shall constitute effective notice in lieu of written, mailed or other forms of notice required by applicable law.\ \ 15.3 It is your sole responsibility to monitor the applicable email account or phone number without further reminders or repeat notifications from the Company. You shall immediately report any unauthorized use or access of the Platform.\ \ 15.4 You release the Company from any liability for losses or damages resulting from the use of the Service Notifications, to the extent permitted by law. The Company provides no warranty or accepts no liability that the information provided through Service Notifications is up-to-date, correct or complete.
### 16. Personal Information 16.1 As part of the Platform, Personal Information of the User may be collected, used, transferred, disclosed or otherwise processed by the Company in accordance with the [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy). You should read the [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy) carefully before registering for and using the Site and Platform. You consent to the collection, use and disclosure of your Personal Information in accordance with these Terms and the [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy), including without limitation, disclosure to the Third-Party Services Provider for purposes of providing services and conducting transactions in regards to the Account.\ \ 16.2 You agree to provide true, accurate, current and complete Personal Information. You further agree to maintain and promptly update the Personal Information to keep it true, accurate, current and complete at all times during the term of this Agreement.\ \ 16.3 You must promptly inform us of all changes, including, but not limited to, changes in the Personal Information in connection with the Platform. If you provide any information that is untrue, inaccurate, not current or incomplete, or if we or any of our authorized agents have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate the Account and refuse any and all current or future use of the Platform and Site by you, as well as subject you to civil liability or refer you to the appropriate law enforcement authorities for criminal prosecution. We shall not be liable to make any compensation, monetary or otherwise, following such suspension, termination or inability for you to use the Platform or the Site.\ \ 16.4 You shall comply with any reasonable requests by us for information, documents and agreements related to any transaction or your use of the Site or Platform. You understand that we may report such information to such regulatory authorities as we deem necessary pursuant to the [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy).\ \ 16.5 Please note that we may collect information using tracking technologies regarding your device, such as IP address, network provider, mobile carrier, mobile browser type, timestamp, time zone, information about the speed, bearing, orientation, and altitude of a device, or other device-identifying information. The User consents to such use of tracking technologies and acknowledges that the information obtained, including Personal Information, may be matched to public or private information accessible to the Company or any Third-Party Services Provider. The User also consents to such information being shared with the Company’s and Third-Party Services Provider’s service providers for the purposes of providing and maintaining the tracking technologies and related services. We may also collect precise geolocation data from or about your device, which may be expressed by latitude-longitude coordinates obtained through GPS tools, WiFi data, cell tower triangulation or other techniques. Our use of such information is described in our [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy).
### 17. Market Makers 17.1 We may engage one or more market makers, who may also be affiliated with us, to act as liquidity providers on the Platform. You understand and agree that such market makers may be entitled to terms or rates that are preferential to you due to the services they offer. ### 18. Disclaimer and Risks of Use of Platform 18.1 The Platform and Site, including all content (including Third-Party Content), features and any related services are provided on an “As Is” and “As Available” basis at the User’s sole risk and without any representations or warranties. We do not guarantee that all or any part of the Platform or the App will be available or accessible by the User at all times.\ \ 18.2 The use of the Platform, due to the download, installation or use of the Site and the associated reference points with third parties (for example, distribution platform providers, network providers, device manufacturers) involves risks, in particular:\ \ (a)disclosure of your Personal Information or other information and the existence of your relationship with the Third-Party Services Provider to third parties;\ \ (b)system outages, security-related restrictions and unauthorized removal of use restrictions on the end device, and other disturbances which may make use impossible; and (c)misuse due to manipulation by malware or unauthorized use, including in the event the User’s device used to access the Site or the Platform is lost or stolen.\ \ 18.3 We are entitled to block or disable the use of the Site on end devices if the security features devised by the operating system or manufacturer of such device on which the Site is installed have been modified at any time (for example, a device that has been “jailbroken”). Accordingly, we do not guarantee the functioning and operation of the App on end devices which have been modified in this way or on older end devices that no longer meet the technical requirements for the use of the Site or access to the Platform.\ \ 18.4 ALL WARRANTIES, CONDITIONS OR TERMS (WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) INCLUDING WITHOUT LIMITATION RELATING TO QUALITY, MERCHANTABILITY, FITNESS FOR PURPOSE, OR UNINTERRUPTED, ERROR-FREE ACCESS ARE EXPRESSLY EXCLUDED FOR THE SITE AND PLATFORM TO THE FULLEST EXTENT PERMITTED BY LAW.\ \ 18.5 No representation or warranty, express or implied, can be given as to the accuracy or completeness of the information provided in the Platform.\ \ 18.6 Each User acknowledges and accepts the risks that may arise from Internet transactions conducted via open systems accessible to anyone and acknowledges that despite the encryption of data, the connection from the User’s personal computer or electronic mobile device to the Platform over the Internet may be observable. We may also use servers and other computer hardware situated in any jurisdiction worldwide for the provision of any portion of the Platform.\ \ 18.7 We exclude any and all liability for loss or damage caused by transmission errors, technical faults, breakdowns, business interruptions or illegal interventions into transmission networks, IT systems/computers of the User or of any third party (including systems in the public domain).\
### 19. Release 19.1 To the maximum extent permitted by applicable law, you hereby discharge, acquit, and otherwise release us, our parent company, affiliates and subsidiaries and each of their respective officers, directors, shareholders, members, partners, attorneys, employees, independent contractors, telecommunication providers, and agents (collectively, the “Indemnified Parties”), from any and all allegations, counts, charges, debts, causes of action, claims and losses, relating in any way to the use of, or activities relating to the use of the Site, Platform, any Account and any services or Third-Party Content provided through the Site, Platform or any Account, including, but not limited to, claims relating to the following: negligence, gross negligence, intentional interference with contract or advantageous business relationship, defamation, privacy, publicity, misrepresentation, false identities, fraudulent acts by others, invasion of privacy, release of Personal Information, failed transactions, purchases or functionality of the Platform, unavailability of the Site, the Platform, Third-Party Content or any Account, their functions and any other technical failure that may result in inaccessibility to the Site, the Platform, Third-Party Content or any Account, or any claim based on vicarious liability for torts committed by you encountered or transacted with through the Site, Platform, Third-Party Content and any Account, including, but not limited to, fraud, computer hacking, theft or misuse of Personal Information, assault, battery, stalking, rape, cheating, perjury, manslaughter, or murder. The above list is intended to be illustrative only, and not exhaustive of the types or categories of claims released by us. This release is intended by the parties to be interpreted broadly in favour of us, and thus any ambiguity shall be interpreted in a manner providing release of the broadest claims. This release is intended to be a full release of claims, and the parties acknowledge the legally binding nature of this provision, and the nature of the rights given up in connection therewith. ### 20. Indemnification and Limitation of Liability 20.1 To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Indemnified Parties, from and against any and all claims (including third-party claims), actions, loss, liabilities, expenses, costs, or demands, including, without limitation, legal and accounting fees, directly or indirectly, resulting from or by reason of (i) your (or if you are under another person’s authority, including, without limitation, Governmental Authorities, such other person’s) use, misuse, or inability to use the Site, the Platform, any Account on the Platform, or any of the content, including Third-Party Content contained therein or any content or information that you provided to the Platform; or (ii) your breach of this these Terms or the Third-Party Services Provider Terms, including those documents that are expressly incorporated into these Terms or the Third-Party Services Provider Terms by reference and form a part of these Terms or the Third-Party Services Provider Terms.\ \ 20.2 We shall notify you by email, mail, or other appropriate means, of any such claim or suit, and reasonably cooperate (at your expense) in the defense of such claim or suit. We reserve the right to participate in the defense of such claim or choose our own legal counsel, but are not obligated to do so.\ \ 20.3 UNDER NO CIRCUMSTANCES AND UNDER NO THEORY OF LAW (TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE), SHALL WE OR ANY OF THE INDEMNITEES BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES ARISING FROM THE USE OR MISUSE OF, OR INABILITY TO USE, THE PLATFORM, THE SITE, THIRD-PARTY CONTENT OR ANY ACCOUNT, REGARDLESS OF WHETHER SUCH DAMAGES ARE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, INCLUDING DAMAGES FOR TRADING LOSSES, LOSS OF INFORMATION, BUSINESS INTERRUPTION OR LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA, OR LIABILITIES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY MANNER TO THE SITE, THE PLATFORM, THIRD-PARTY CONTENT OR ANY ACCOUNT OR FOR ANY CLAIM OR DEMAND BY ANY THIRD PARTY, EVEN IF WE KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES, CLAIM OR DEMAND IF THE FOREGOING DISCLAIMER AND WAIVER OF LIABILITY SHOULD BE DEEMED INVALID OR INEFFECTIVE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES AND/OR LIABILITIES, SO CERTAIN OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.\ \ 20.4 IN NO EVENT SHALL OUR LIABILITY, REGARDLESS OF THE FORM OF ACTION AND DAMAGES SUFFERED BY YOU, EXCEED THE HIGHEST AGGREGATE FEES PAID BY YOU TO US IN CONNECTION WITH THE PLATFORM, OR THE SITE, OR 10,000 U.S. DOLLARS, WHICHEVER IS GREATER.\ \ 20.5 We will not be liable for our failure to perform any obligations under these Terms due to events beyond our control, and the time provided for performing such obligations shall be extended by a period of time equal to the duration of such events. Events beyond our control include, without limitation, acts of God, war, riot, arson, embargoes, civil commotion, strikes, labour disputes, equipment failures, bank failures, virtual currency market collapse or fluctuations, credit or debit card transaction processing failures, strikes, fire, flood, earthquake, hurricanes, tropical storms or other natural disaster or casualty, shortages of labour or material, shortage of transportation, facilities, fuel, energy, government regulation or restriction, acts of civil or military authority or terrorism, fibre cuts, weather conditions, breaches or failures to perform by third parties, technical problems, including hardware and software crashes and other malfunctions, failure of the telecommunications or information services infrastructure, hacking, SPAM or failure of any computer, server or software disruptions on account of or caused by vandalism, theft, phone service outages, power outage, Internet disruptions, viruses, and mechanical, power or communications failures.\ ### 21. Suspicion or Termination in Whole or in Part 21.1 Access to the Platform may be suspended or terminated in whole or in part at any time either by the User or by us in accordance with the Terms. In addition, we reserve the right at our sole discretion to suspend or terminate immediately and without notice any User’s access to or use of the Site and the Platform if they violate any provision of these Terms or otherwise according to Section 22.2. Your access to the Platform will be automatically terminated upon termination of your Account. Sections 1, 2, 3, 6, 9-16, and 19-25 and any claims for breach of these Terms shall survive such termination.\ \ 21.2 We may, at any time and at our sole discretion, limit, suspend or terminate, or issue a warning to you regarding, the Platform or the Account, including terminating the Account (or certain functionalities thereof such as uploading, receiving, sending and/or withdrawing Digital Assets), inter alia, if:\ \ (a)we believe it is necessary or desirable to protect the security of the Account;\ \ (b)if any transactions are made which we in our sole discretion deems to be (a) made in breach of this Agreement or in breach of the security requirements of the Account; or (b) suspicious, unauthorized or fraudulent, including without limitation in relation to money laundering, terrorism financing, fraud or other illegal activities;\ \ (c)if we become aware or suspect that any Digital Assets or funds held in your Account may be associated with criminal proceeds or otherwise are not lawfully possessed by you;\ \ (d)upon the insolvency, liquidation, winding up, bankruptcy, administration, receivership or dissolution of User, or where we reasonably consider that there is a threat of the same in relation to you;\ \ (e)we are unable to verify or authenticate any information you provided;\ \ (f)we believe, in our sole and absolute discretion, that your actions may cause legal liability for you, the Platform or other Users of the Platform;\ \ (g)we decide to cease operations or to otherwise discontinue any services or options provided by the Platform, or parts thereof;\ \ (h)there is a change in your circumstances (including a deterioration in or change to your financial position) which we consider, in our sole discretion, material to the continuation of the Account;\ \ (i)we are directed as such by any Governmental Authority;\ \ (j)we are otherwise required to do so by applicable law;\ \ (k)there is a disruptive market event that triggers a trade halt; or (l)we otherwise decide in our sole discretion that termination or suspension of the Account, the Platform or the Terms is necessary.\ \ 21.3 We have no obligation to inform you of the ground or basis for suspending, terminating or freezing your Account or any digital assets in your Account or other actions we take regarding the Site, the Account, or the Platform.\ \ 21.4 Neither the Company, the Platform nor any third party acting on their behalf shall be liable to you for any suspension, limitation or termination of your Account or your access to any part of the Platform in accordance with this Agreement.\ \ 21.5 You shall not attempt to regain access to the Platform if your access is terminated by us, whether using the same or different username, without our prior written consent.\ \ 21.6 If there is any ongoing transaction on the Account that is subject to the termination procedures, the Company shall have the right to notify your counterparty of the proposed termination.\ \ 21.7 The Company does not maintain custody of your assets. We will not be liable to you, your Authorized Individuals and/or any third party for loss or damage suffered due to delay, transmission errors, technical faults or defects, breakdowns and illegal intrusion or intervention in the information provided and services offered, or any failures or delays in completing any orders or transactions using any Account. Similarly, we will not be liable for any loss or damage suffered due to delays, technical faults or interruptions in the availability of the Site, the Platform, or any Account (including maintenance work required by our systems).
### 22.Records Conclusive 22.1 The calculation and records in the Company’s system in relation to the Platform and any Account, including, but not limited to, the transaction history and balance on any of your Accounts, will be final and conclusive and be binding on each User for all purposes. Each User agrees that such records are admissible in evidence and further undertakes to waive any rights to challenge or dispute the admissibility, reliability, accuracy or the authenticity of the contents of such records merely on the basis that such records were produced by or were the output of a computer system or are set out in electronic form. ### 23.General 23.1 These Terms, including the [Privacy Policy](https://docs.shardspace.app/policies/privacy-policy) and other policies incorporated herein, constitute the entire and only agreement between you and the Company with respect to the subject matter of these Terms, and supersede any and all prior or contemporaneous agreements, representations, warranties and understandings, written or oral, with respect to the subject matter of these Terms. If any provision of these Terms is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms may not be changed, waived or modified except by the Company as provided herein. Neither these Terms nor any right, obligation or remedy hereunder is assignable, transferable, delegable or sublicensable by you except with our prior written consent, and any attempted assignment, transfer, delegation or sublicense shall be null and void. No waiver by any party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained in these Terms is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof. ### 24. Governing Law and Dispute Resolution 24.1 These Terms shall be governed by the laws of England.\ \ 24.2 Any dispute arising out of or in connection with these Terms or the Platform, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in England in accordance with the Arbitration Rules of the English International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English. The seat of the arbitration shall be England. Any award is final and may be enforced in any court of competent jurisdiction. The parties shall duly and punctually perform their obligations hereunder pending issuance of the arbitral award.
### 25. Contacting Us You may contact the Company regarding these Terms, the Site or the Platform as follows: . # Privacy Policy Last updated October 08, 2023 This privacy notice for ShardSpace Limited ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you: * Visit our website at [https://shardspace.app](https://shardspace.app/), or any website of ours that links to this privacy notice * Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at . SUMMARY OF KEY POINTS *This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our* [*table of contents below*](#table-of-contents) *to find the section you are looking for.* What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about [personal information you disclose to us](#1.-what-information-do-we-collect). Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about [how we process your information](#2.-how-do-we-process-your-information). In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about [when and with whom we share your personal information](#4.-when-and-with-whom-do-we-share-your-personal-information). How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about[ how we keep your information safe](#6.-how-do-we-keep-your-information-safe). What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about [your privacy rights](#8.-what-are-your-privacy-rights). How do you exercise your rights? The easiest way to exercise your rights is by contacting us at . We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? [Review the privacy notice in full.](#1.-what-information-do-we-collect) ## TABLE OF CONTENTS 1.[ WHAT INFORMATION DO WE COLLECT?](#1.-what-information-do-we-collect) 2\. [HOW DO WE PROCESS YOUR INFORMATION?](#1.-what-information-do-we-collect) 3\. [WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?](#3.-what-legal-bases-do-we-rely-on-to-process-your-information) 4\. [WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?](#4.-when-and-with-whom-do-we-share-your-personal-information) 5\. [HOW LONG DO WE KEEP YOUR INFORMATION?](#5.-how-long-do-we-keep-your-information) 6\. [HOW DO WE KEEP YOUR INFORMATION SAFE?](#6.-how-do-we-keep-your-information-safe) 7\. [DO WE COLLECT INFORMATION FROM MINORS?](#7.-do-we-collect-information-from-minors) 8\. [WHAT ARE YOUR PRIVACY RIGHTS?](#8.-what-are-your-privacy-rights) 9\. [CONTROLS FOR DO-NOT-TRACK FEATURES](#9.-controls-for-do-not-track-features) 10\. [DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?](#10.-do-united-states-residents-have-specific-privacy-rights) 11\. [DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?](#11.-do-other-regions-have-specific-privacy-rights) 12\. [DO WE MAKE UPDATES TO THIS NOTICE?](#12.-do-we-make-updates-to-this-notice) 13.[ HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](#13.-how-can-you-contact-us-about-this-notice) 14\. [HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?](#14.-how-can-you-review-update-or-delete-the-data-we-collect-from-you) ### 1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us *In Short: We collect personal information that you provide to us.* We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: * Persona account addresses * Radix account addresses Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected *In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.* We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. The information we collect includes: * *Device Data.* We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. ### 2. HOW DO WE PROCESS YOUR INFORMATION? *In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.* We process your personal information for a variety of reasons, depending on how you interact with our Services, including: * To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. * To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. ### 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION? *In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.* *If you are located in the EU or UK, this section applies to you.* The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information: * Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about [withdrawing your consent](#8.-what-are-your-privacy-rights). * Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. § Analyse how our Services are used so we can improve them to engage and retain users * Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.\
* Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person. In legal terms, we are generally the 'data controller' under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the data processing we perform. This privacy notice does not apply to the personal information we process as a 'data processor' on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the 'data controller' responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them. *If you are located in Canada, this section applies to you.* We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can [withdraw your consent](#8.-what-are-your-privacy-rights) at any time. In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: * If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way * For investigations and fraud detection and prevention ### 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? *In Short: We may share information in specific situations described in this section and/or with the following third parties.* We may need to share your personal information in the following situations: * Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. ### 5. HOW LONG DO WE KEEP YOUR INFORMATION? *In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.* We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. ### 6. HOW DO WE KEEP YOUR INFORMATION SAFE? *In Short: We aim to protect your personal information through a system of organisational and technical security measures.* We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. ### 7. DO WE COLLECT INFORMATION FROM MINORS? *In Short: We do not knowingly collect data from or market to children under 18 years of age.* We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at . ### 8. WHAT ARE YOUR PRIVACY RIGHTS? *In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.* In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (vi) if applicable, to data portability; and (vii) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section '[HOW CAN YOU CONTACT US ABOUT THIS NOTICE](#13.-how-can-you-contact-us-about-this-notice)?' below. We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your [Member State data protection authority](https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm) or [UK data protection authority](https://ico.org.uk/make-a-complaint/data-protection-complaints/data-protection-complaints/). If you are located in Switzerland, you may contact the [Federal Data Protection and Information Commissioner](https://www.edoeb.admin.ch/edoeb/en/home.html). Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ['HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](#13.-how-can-you-contact-us-about-this-notice)' below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. Account Information If you would at any time like to review or change the information in your account or terminate your account, you can: * Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. If you have questions or comments about your privacy rights, you may email us at . ### 9. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. ### 10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? *In Short: If you are a resident of California, Colorado or Virginia, you are granted specific rights regarding access to your personal information.* What categories of personal information do we collect? We have collected the following categories of personal information in the past twelve (12) months: | Category | Examples | Collected | | -------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------- | | A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |

NO

| | B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information |

NO

| | ----------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------- | ----------------- | | C. Protected classification characteristics under state or federal law | Gender and date of birth |

NO

| | ------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------- | | D. Commercial information | Transaction information, purchase history, financial details, and payment information |

NO

| | E. Biometric information | Fingerprints and voiceprints |

NO

| | F. Internet or other similar network activity | Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements |

NO

| | G. Geolocation data | Device location |

NO

| | H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities |

NO

| | I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us |

NO

| | J. Education Information | Student records and directory information |

NO

| | K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |

NO

| | L. Sensitive personal Information | |

NO

| We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of: * Receiving help through our customer support channels; * Participation in customer surveys or contests; and How do we use and share your personal information? Learn about how we use your personal information in the section, '[HOW DO WE PROCESS YOUR INFORMATION?](#2.-how-do-we-process-your-information)' Will your information be shared with anyone else? We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, '[WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?'](#4.-when-and-with-whom-do-we-share-your-personal-information) We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be 'selling' of your personal information. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers. California Residents California Civil Code Section 1798.83, also known as the 'Shine The Light' law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.). \ CCPA Privacy Notice This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below. The California Code of Regulations defines a 'residents' as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose All other individuals are defined as 'non-residents'. If this definition of 'resident' applies to you, we must adhere to certain rights and obligations regarding your personal information. Your rights with respect to your personal data Right to request deletion of the data — Request to delete You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities. Right to be informed — Request to know Depending on the circumstances, you have a right to know: * whether we collect and use your personal information; * the categories of personal information that we collect; In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights We will not discriminate against you if you exercise your privacy rights. Right to Limit Use and Disclosure of Sensitive Personal Information We do not process consumer's sensitive personal information. Verification process Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. Other privacy rights * You may object to the processing of your personal information. * You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information. To exercise these rights, you can contact us by submitting a data subject access request, by email at , or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you. \ Colorado Residents This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. * Right to be informed whether or not we are processing your personal data * Right to access your personal data To submit a request to exercise these rights described above, please email . If we decline to take action regarding your request and you wish to appeal our decision, please email us at . Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. Connecticut Residents This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. * Right to be informed whether or not we are processing your personal data * Right to access your personal data To submit a request to exercise these rights described above, please email . If we decline to take action regarding your request and you wish to appeal our decision, please email us at . Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. \ Virginia Residents Under the Virginia Consumer Data Protection Act (VCDPA): 'Consumer' means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context. 'Personal data' means any information that is linked or reasonably linkable to an identified or identifiable natural person. 'Personal data' does not include de-identified data or publicly available information. 'Sale of personal data' means the exchange of personal data for monetary consideration. If this definition of 'consumer' applies to you, we must adhere to certain rights and obligations regarding your personal data. Your rights with respect to your personal data * Right to be informed whether or not we are processing your personal data * Right to access your personal data Exercise your rights provided under the Virginia VCDPA You may contact us by email at . If you are using an authorised agent to exercise your rights, we may deny a request if the authorised agent does not submit proof that they have been validly authorised to act on your behalf. Verification process We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorised agent, we may need to collect additional information to verify your identity before processing your request. Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension. Right to appeal If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at . Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the [Attorney General to submit a complaint](https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint). ### 11. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS? *In Short: You may have additional rights based on the country you reside in.* Australia and New Zealand We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act). This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information. \ If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular: * offer you the products or services that you want * respond to or help with your requests At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section '[HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?](#14.-how-can-you-review-update-or-delete-the-data-we-collect-from-you)' If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the [Office of the Australian Information Commissioner](https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us) and a breach of New Zealand's Privacy Principles to the [Office of New Zealand Privacy Commissioner](https://www.privacy.org.nz/your-rights/making-a-complaint/). \ Republic of South Africa At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section ['HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?'](#14.-how-can-you-review-update-or-delete-the-data-we-collect-from-you) If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are: [The Information Regulator (South Africa)](https://inforegulator.org.za/) General enquiries: Complaints (complete POPIA/PAIA form 5): & ### 12. DO WE MAKE UPDATES TO THIS NOTICE? *In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.* We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. ### 13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at If you are a resident in the United Kingdom, we are the 'data controller' of your personal information. We have appointed ShardSpace to be our representative in the UK. You can contact them directly regarding our processing of your information, by email at . ### 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email # Cookie Policy Last updated October 08, 2023 This Cookie Policy explains how ShardSpace Limited ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at [https://shardspace.app](https://shardspace.app/) ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, ShardSpace Limited) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. Why do we use cookies? We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below. How can I control cookies? You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit): How can I control cookies on my browser? As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers: * [Chrome](https://support.google.com/chrome/answer/95647#zippy=%2Callow-or-block-cookies) * [Internet Explorer](https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d) * [Firefox](https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences\&redirectlocale=en-US) * [Safari](https://support.apple.com/en-ie/guide/safari/sfri11471/mac) * [Edge](https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd) * [Opera](https://help.opera.com/en/latest/web-preferences/) In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit: * [Digital Advertising Alliance](http://www.aboutads.info/choices/) * [Digital Advertising Alliance of Canada](https://youradchoices.ca/) * [European Interactive Digital Advertising Alliance](http://www.youronlinechoices.com/) What about other tracking technologies, like web beacons? Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. Do you use Flash cookies or Local Shared Objects? Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations. If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the [Website Storage Settings Panel](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html). You can also control Flash Cookies by going to the [Global Storage Settings Panel](http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html) and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content. Do you serve targeted advertising? Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these. How often will you update this Cookie Policy? We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated. Where can I get further information? If you have any questions about our use of cookies or other technologies, please email us at ShardSpace Limited